Travelling with us feels different
to travelling with other coach companies
We take a personal approach to transportation services, meaning that we consider your needs and how we can best meet them. During every journey, customer service is a key concern and we work to fully accommodate you. From the moment you contact us to the moment your journey ends, we remain fully accountable, offering an unrivalled passenger experience.
We are part of the Anderson group of companies, meaning we are all-round experts in arranging coach travel and tours. If you require any additional services like itinerary creation or tour planning, we can do anything from booking guides to organising hotels. Please just let us know.
Our values and
what they mean for you
We live by our values and they are represented by everyone across the whole organisation, allowing us to provide a seamless,
efficient service to all customers.
These are the values that govern our business and underpin everything we do:
- Continual investment in coach quality
We operate a fleet of new, state-of-the-art coaches, designed to give you comfortable, safe, environmentally friendly transportation options.
Our company is run by travel experts who have a thorough knowledge of the industry.We use our expertise to improve your experience, working closely with you as our customer.
- Honest, transparent communication
You are kept informed about your coach hire every step of the way. We initiate dialogue wherever needed, so you don’t have to chase us.
We do what we say we will do to make sure you can rely on us. We work to gain the trust of all our passengers by understanding needs and meeting requirements.
- Putting passengers first
We work flexibly to accommodate passengers’ needs, so you can board safe in the knowledge that we will prioritise you and your journey.
- Collaborating to improve customer experience
Joined-up thinking across the organisation means you benefit from an efficient, professional operation.
- Environmental protection and sustainability
You can read our comprehensive policy on our website to fully understand how we are helping the environment and the wider world.
- Giving you true value
We have all the added extras and pay close attention to detail, with the aim of making the experience you have with us even better than you expect.
Ask us about your
CoachMarque – setting us apart
We are proud to be approved by CoachMarque, an independent body that is highly regarded in the UK coach industry. This is the only approval system that is recognised across the board and very few coach companies achieve the standards set out.
Those approved with CoachMarque’s quality kite mark must be audited regularly. This means you can be assured that our standards aren’t slipping and we still fully meet all criteria.
What does CoachMarque tell you about us?
Our vehicles must be under 10 years old, well maintained and well presented.
All our drivers must wear full uniform and be professional behind the wheel.
There must be 24-hour provision to answer calls in case of an emergency.
fleet of coaches
Arrive in style, courtesy of Anderson Travel.
Our fleet has everything the discerning traveller could ever need or wish for, with comfort and luxury at the heart of our service.
All our vehicles feature a comfortable interior, complete with air conditioning and a large capacity for luggage.
You may request coaches that offer Wi-Fi, a WC, an on-board kitchen, and USB charging points.